MEMBER HUB

Frequently Asked Questions:

What’s the best value option for me?

As a rule of thumb, if you climb twice or more a week a membership will save you money on climbing.

Any less than that and a punch card will bag you savings on one off entries.

Pre-Paid Memberships offer the best value, particularly the 12 month options. However, Recurring Monthly Memberships are most convenient, with short minimum terms and the ability to freeze calendar months.

Can I freeze my membership?

Recurring memberships can be frozen for a minimum of one month, starting on the next billing date, and cannot be frozen part-way through the month.

Pre-paid memberships cannot be frozen except in exceptional circumstances, please email the membership team if you would like to request this.

Head to the bottom of this page to find out more.

Freeze, amend your details, or cancel.

If you have a recurring membership and need to pause due to injury or other extenuating circumstances, or if you would like to cancel or amend a junior bolt-on, please email [email protected] with details.

For all other freeze or cancellation requests or to update your details on file, hit the button below and fill out our online membership change request form, and we will process your request as soon as possible.